Diving into the depths of regulatory and business models updates isn’t easy in ordinary times but in this session we get deep into the issues as it pertains to electric grid regulatory structure and evolution of associated models during the times of unprecedented impacts of the COVID crisis and recovery. Does performance-based regulation provide a good pathway now? How can utilities stay whole in these times? How can customers be protected from upward rate pressure? We dive deep into these areas and more in this Grid Forward chat with Matthew McDonnell, Consulting Director at Strategen. Produced by Grid Forward.